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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Our nook says that it has 8 percent internal storage used

Customer Question

our nook says that it has 8 percent internal storage used and 75 percente internal storage capacity. But it won't let us download any new books. I am in storage management trying to figure out how to move some of the material to storage.
JA: What's the make/model of your device? How old is it?
Customer: nook HD 2.2.1
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It stopped downloading books today
JA: Anything else you want the ereader expert to know before I connect you?
Customer: I thought that storage management would lead me in the right direction
Submitted: 1 month ago.
Category: E-Readers
Expert:  Josh replied 1 month ago.

Hi!

What error message you are you receiving? Please provide the exact error message that you see on the screen