How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Cory Your Own Question
Cory
Cory, Technician
Category: E-Readers
Satisfied Customers: 3374
Experience:  E-Reader Expert
8685120
Type Your E-Readers Question Here...
Cory is online now
A new question is answered every 9 seconds

How do you delete a book and video from my kindle fire?

Customer Question

how do you delete a book and video from my kindle fire? device says my storage is low.
JA: What's the make/model of your device? How old is it?
Customer: where would I find that info?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just came up last night, and I deleted a few items but it would only take them off the carousal.
JA: Anything else you want the ereader expert to know before I connect you?
Customer: I also have music on it so maybe I should remove that as well?
Submitted: 4 months ago.
Category: E-Readers
Expert:  Cory replied 4 months ago.

Welcome, I am Cory. Thank you for asking your question today.

Please go to the item you want to delete.

Tap and hold your finger on the item you want to delete.

Choose remove from device from the menu and it will be deleted.

Let me know if it is fixed.

Customer: replied 4 months ago.
It says they are removed from the carasoul, are they still on the device-- still have indicator that says I'm getting close to max data
Expert:  Cory replied 4 months ago.

Which model Fire do you have?

Customer: replied 4 months ago.
Don't know-,where do u find that info
Expert:  Cory replied 4 months ago.

Is there a model number on it?

Expert:  Cory replied 4 months ago.

How long ago did you buy it?