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Ask Viet - E-reader Tech Your Own Question

Viet - E-reader Tech
Viet - E-reader Tech, Technician
Category: E-Readers
Satisfied Customers: 35243
Experience:  Troubleshoot issues with E-readers.
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My kindle is missing multiple pages, even older books that

Customer Question

my kindle is missing multiple pages, even older books that are on the device.
JA: What's the make/model of your device? How old is it?
Customer: old LOL
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just started yesterday
JA: Anything else you want the ereader expert to know before I connect you?
Customer: system version 6.3.4
Submitted: 1 month ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Please press and hold (or slide and hold) the Power on / off button / switch on your kindle for about 45 seconds, then turn it back on and check.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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