How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete
Pete, Engineer
Category: E-Readers
Satisfied Customers: 15759
Experience:  Over 16 years experience installing and repairing electronics.
30970729
Type Your E-Readers Question Here...
Pete is online now
A new question is answered every 9 seconds

I have a kindle paperwhite and i cant dowload books for

Customer Question

I have a kindle paperwhite and i cant dowload books for booktopia
Submitted: 28 days ago.
Category: E-Readers
Expert:  Pete replied 28 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 28 days ago.

Kathleen, is the Kindle connected to the internet?

Are you getting any error messages?

Can you try pressing and holding the power button on the Kindle to shut it down, then wait a minute and restart it again..

Let me know if that works?

--------------------
Your satisfaction is my priority;
Kindly take a moment to rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need any further assistance at all.
Pete.
--------------------