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Ask Randy Boman Your Own Question

Randy Boman
Randy Boman, Technician
Category: E-Readers
Satisfied Customers: 9249
Experience:  E-Reader Technician
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I need to return a product to amazon I need free return

Customer Question

I need to return a product to amazon I need free return shipping
JA: What's the make/model of your device? How old is it?
Customer: just got it
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I n just thought I would ask because the product is heavy
JA: Anything else you want the ereader expert to know before I connect you?
Customer: no
Submitted: 25 days ago.
Category: E-Readers
Expert:  Randy Boman replied 25 days ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

You can reply to me here by typing in the box below please.

Try these steps please.>>>>>PLEASE CLICK HERE<<<< Then click on return an item.

Please reply and let me know if you need any other assistance,

Also, please take a moment to rate my service by choosing one of the stars at the top then click submit.

Thank you!

Expert:  Randy Boman replied 25 days ago.

did that work for you?