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Ask Randy Boman Your Own Question
Randy Boman
Randy Boman, Technician
Category: E-Readers
Satisfied Customers: 9528
Experience:  E-Reader Technician
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Ow do i remove books from kindle fire cloud, Kindle fire. 4

Customer Question

ow do i remove books from kindle fire cloud
JA: What's the make/model of your device? How old is it?
Customer: Kindle fire. 4 or 5 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: i tried to delete them, but it didn't work
JA: Anything else you want the ereader expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: E-Readers
Expert:  Randy Boman replied 5 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

You can reply to me here by typing in the box below please.

Try these steps please.

To delete a book, application or file directly from a Kindle Fire, it must already be installed on the Kindle Fire or Fire HD, not stored in the cloud. You can't delete books from the cloud using the Kindle Fire itself. Instead, you need the account management tools on your Amazon online account.

Log into your Amazon online account. Mouse over the top of the "Your Account" tab. Click "Manage Your Kindle" to access the management tools. The screen displays all of the books and applications that you have purchased from Amazon for your Kindle Fire.

Locate the book you want to delete in the list, and then click "Actions" beside the listing. Select "Delete From Library" in the Actions menu.

Click "Yes" when asked to confirm the deletion. Swipe your finger down from the top of any active screen on your Kindle Fire and choose "Sync" to synchronize the data on the Kindle Fire to the cloud and remove the deleted book from the cloud screen on the Kindle Fire.