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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I can not get my new kobo App to sync to my e reader, 2012,

Customer Question

I can not get my new kobo App to sync to my e reader
JA: What's the make/model of your device? How old is it?
Customer: 2012
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have tried several things....but I am not computer savvy
JA: Anything else you want the ereader expert to know before I connect you?
Customer: It is a new computer with all my info restored on it, my my kobo app was not on so I downloaded a new one...and its not working
Submitted: 1 month ago.
Category: E-Readers
Expert:  Randy Boman replied 1 month ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Are you trying to sync your new computer with your Kobo account?

You can reply to me here by typing in the box below please.