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Pete
Pete, Engineer
Category: E-Readers
Satisfied Customers: 16359
Experience:  Over 16 years experience installing and repairing electronics.
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TO FINISH MY ORDER, THEY KEEP ASKING ME TO R4EVISE MY ORDER.

Customer Question

I AM UNABLE TO FINISH MY ORDER, THEY KEEP ASKING ME TO R4EVISE MY ORDER.
JA: What's the make/model of your device? How old is it?
Customer: BOOTS AND A PURSE.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: FOR THE -PAST FEW DAYS.
JA: Anything else you want the ereader expert to know before I connect you?
Customer: NO THAN K YOU.
Submitted: 2 months ago.
Category: E-Readers
Customer: replied 2 months ago.
I called earler and some one with indias accent told me my computer was was by 8 dferent people, he then said they were using my amazon acc**t then referred me where suppsedly charged me 299.99 my G0od they tricked me, so sorry to bother you. thank you
Customer: replied 2 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 2 months ago.

If you haven't already done so, you should change your Amazon account password ***** someone else has been using it.

You should also run a scan on your computer for any malware or viruses.

Let me know if you would like remote assistance with this.

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Kindly take a moment to rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need any further assistance at all.
Pete.
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Expert:  Pete replied 2 months ago.

Hi, just checking in on your question, do you need any further assistance?