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Ask Viet - E-reader Tech Your Own Question

Viet - E-reader Tech
Viet - E-reader Tech, Technician
Category: E-Readers
Satisfied Customers: 35222
Experience:  Troubleshoot issues with E-readers.
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My kindle does not start

Customer Question

my kindle does not start
Submitted: 1 month ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Please press and hold (or slide and hold) the power on / off button / switch on the kindle for about 45 seconds, then turn it back on and check.

- Is the kindle charged?

- Is there any power / light?

- Is there anything on the kindle's screen after trying the above steps?

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,