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Pete
Pete, Engineer
Category: E-Readers
Satisfied Customers: 16691
Experience:  Over 16 years experience installing and repairing electronics.
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E books do not come up on screen

Customer Question

E books do not come up on screen
Submitted: 5 months ago.
Category: E-Readers
Expert:  Pete replied 5 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 5 months ago.

Joy, what is the make and model number of your eBook reader?

Customer: replied 5 months ago.
Paperwhite????
Customer: replied 5 months ago.
With all the charges I could buys new kindle for $ 56 today
Customer: replied 5 months ago.
Thank you for your time
Expert:  Pete replied 5 months ago.

Ok, can you try the following:
Press and hold the power button for 20 seconds to turn the Paperwhite device off.
Wait a minute, then turn it on again.
Let me know if it works after this?
Pete.

Expert:  Pete replied 5 months ago.

Hi, just checking in on your question, do you need any further assistance?