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Ask Dan T. Your Own Question

Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Password change. I change my password because it came up

Customer Question

password ***** I change my password ***** it came up wrong password. Then I tried to get on the internet and it still wouldn't let me o
JA: What's the make/model of your device? How old is it?
Customer: BNTV600
JA: How long has this been going on? What troubleshooting have you tried?
Customer: A friend sent to her area when I was there when we had the hurricane and When I got home which has been 2 wks
JA: Anything else you want the eReader expert to know before I connect you?
Customer: You will make me very happy if you will lol
Submitted: 1 month ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 1 month ago.

Hi,

I'm sorry about the issue. What kind of password ***** Nook is asking for, such as Wi-Fi / wireless password, or Nook (Barnes & Noble) account password, etc.?

How did you change the password?

What is the model of your Internet modem/router device?

Please reply at the box below. Thank you,

Expert:  Viet - E-reader Tech replied 1 month ago.

Note: The internet modem / router device was usually given to you previously from your internet service provider.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,