How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 31158
Experience:  Avid repairer and trouble shooter of E-Readers
32989067
Type Your E-Readers Question Here...
Richard is online now
A new question is answered every 9 seconds

HOW DO I CONNECT OUR KIDS KINDLE FIRE TO MY VERIZON NETWORK?

Customer Question

HOW DO I CONNECT OUR KIDS KINDLE FIRE TO MY VERIZON NETWORK?
JA: What's the make/model of your device? How old is it?
Customer: IT IS A FIRE 7" TABLET (5TH GENERATION,2016
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I JUST BOUGHT IT AND CANNOT GET IT TO CONNECT.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: NO, THANK YOU FOR YOUR HELP
Submitted: 1 month ago.
Category: E-Readers
Expert:  Richard replied 1 month ago.

Hi there and welcome

What exactly happens when you try to connect the Kindle to the wireless network?

Please let me know.

Customer: replied 1 month ago.
It tells me that I am not connected
Expert:  Richard replied 1 month ago.

ok,

Swipe down from the top of the screen to show Quick Settings, and then tap Wireless.

Verify that Airplane Mode is Off.

Next to Wi-Fi, tap On.

Tap on your Network and enter the password ***** connect

Tell me what then happens please.