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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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How do I get it out of safe mode so I can see the icon for

Customer Question

Hi - how do I get it out of safe mode so I can see the icon for my anti-virus I just downloaded to solve the problem that has it in safemode in the first place?
JA: What's the make/model of your device? How old is it?
Customer: Samsung tab A for Nook - pretty new.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Since this a.m. I bought Panda software, but can't see the icon because it's in safe mode - I just found out from a panda security tech.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: don't think so.
Submitted: 3 months ago.
Category: E-Readers
Expert:  Randy Boman replied 3 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

To turn off safe mode

  1. Press and hold the Power key.
  2. Tap Restart.
  3. The devices restarts in normal mode.
Expert:  Randy Boman replied 3 months ago.

did that work for you?