My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
unfortunately this sounds like it might be a hardware issue. We will need to rule out the possibility of a firmware issue by resetting the software, using a force reset method while connected to USB charger and a wall outlet adapter. If this fails then there is an hardware issue on the device that software troubleshooting can't resolve.
Usually the cost to repair is too much and the best option is to purchase a new or refurbished kindle which is a good value,
You can read the books from another device or computer while you are getting the kindle replaced with the Kindle app which is available for most major smartphones, tablets and computers. That means with your free Kindle reading apps, you can buy a Kindle book once, and read it on any device with the Kindle app installed.
Let me know what happens please.
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