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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I have downloaded the ring.com app to my kndle and I can't

Customer Question

I have downloaded the ring.com app to my kndle and I can't find it.
JA: What's the make/model of your device? How old is it?
Customer: kindle fire 7in
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just downloaded the app 5 min ago
JA: Anything else you want the eReader expert to know before I connect you?
Customer: is this a free support service?
JA: The eReader Specialist's require payment for their services. It's way less expensive on JustAnswer than face-to-face would cost.
Customer: You
I have downloaded the ring.com app to my kndle and I can't find it.
Submitted: 1 month ago.
Category: E-Readers
Expert:  Randy Boman replied 1 month ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Do you see an app in your app list that is blue with a picture of a bell?

See image in blue link below>

You can reply to me here by typing in the box below please

Customer: replied 1 month ago.
Hi Randy, no I do not have the ring logo on my Kindle.
Expert:  Randy Boman replied 1 month ago.

Kindle Fire libraries are where you access downloaded content, as well as content stored by Amazon in the Cloud.

Tap the apps library button to open a library of downloaded Apps. Let me know if you see it there.

If it is not listed let me know if you installed the app directly from the Kindle or from the Amazon on your computer.

Customer: replied 1 month ago.
It's not there and I downloaded it from Google on the kindle.
Expert:  Randy Boman replied 1 month ago.

Okay, try this to install the app please.

  1. Go to the Amazon Appstore from your Fire device,
  2. Browse or search for Ring.com and then open the detail page of the app.
  3. Select Get Now, or Download.
Customer: replied 1 month ago.
Hi Randy, this exchange is futile because the Ring.com app is not available on the Kindle. You can only purchase or download apps that appear on Amazon. So this was a $28.00 waste. Have a Blessed day.
Expert:  Randy Boman replied 1 month ago.

you can go to the appstore link on your kindle and choose download or install, make sure that you choose the correct kindle to receive the download.https://play.google.com/store/apps/details?id=com.ringapp&hl=en

Customer: replied 1 month ago.
I tried that to no avail.
Expert:  Randy Boman replied 1 month ago.

okay, I will open this back up to the other experts.

Thank you for your patience.