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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Reader: version 8.5.1, cannot connect with my router, kindle

Customer Question

reader: version 8.5.1, cannot connect with my router
JA: What's the make/model of your device? How old is it?
Customer: kindle version 8.5.1 approx. 3 yrs. old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 1 month. just keep trying, get message to enter password, but get message that password ***** ***** my telephone connects with router
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: E-Readers
Expert:  Josh replied 1 month ago.

Hi!

Are you 100% sure that you are using the correct password? Double check because the Kindle could be auto-capitalizing the first letter in your password.

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