I'm sorry about the issue. Please try the following:
- Click on the Amazon website below:
, and sign in your Amazon account if prompted
, then there, click on Settings near the top right
, then click on Edit Payment Method (under Digital Payment Settings section)
, then scroll down, then click on Add a card, and continue the instructions there in order to add your new card, and check.
- If needed, click on the Amazon website below:
, then there, click on the old card, if it's there, then click on Delete option and confirm
; (also, your new card should be showing there, but if not, add a new card there.)
, then only if needed, try Solution #1 above again, and select your new card and continue, and check.
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,