I'm sorry about the issue. Please try the following:
- Click on the Amazon website below:
, and sign in your Amazon account if prompted
, then there, click on Settings near the top right
, then click on Edit Payment Method (under Digital Payment Settings section)
, then scroll down, then click on Add a card, and continue the instructions there. That should work.
- If needed, you can also go to the Amazon website below:
, then there, click on the old card, then click on Delete option and confirm
, then click on option Add a card (scroll down first as needed), and continue the instructions there.
- Note: If you have a different ereader device, please let me know.
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,