My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
Are you using the on screen keyboard?
Your Kindle Voyage has an onscreen keyboard. When you tap within the Search field or begin other actions that require you to type in information, the keyboard automatically displays at the bottom of the screen. Tap the keys to enter your selection and use the appropriate buttons to continue on to the next action. As you type, word suggestions based upon your entries display above the keyboard. Tap the word you want to select. Tips: • Tap the Number and Symbol key to enter numbers and symbols. • Tap the Letter key to return to the regular keyboard. • Tap the Shift key to enter uppercase characters. Tap the Shift key twice to enter all caps mode and tap it once to exit the mode. • To select a keyboard for a different language, tap the Quick Actions icon, and then tap All Settings. On the Settings page, tap Language & Dictionaries, and then Keyboards. • To enter diacritics and special characters using the keyboard, press and hold the base letter’s key. For example, press and hold the n to display ǹ, ñ or ň. • A Globe key is added to your keyboard when you have selected multiple languages. To select a different keyboard, tap the Globe key.
okay, what happens after you type in the amazon account email and select register?
Did you follow these steps to register your Kindle:
did that work for you?
Let me know if this does not work and we can try another solution.
Please reply and let me know if you need any other assistance,
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