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Hi there and welcome
When you shut it off for 40 seconds, did you have the charger connected? If so, please disconnect it, then hold power for 60 seconds to be safe then release.
Let me know the results please
If you delete a book that you cannot open, then try to download and open it again, does it then open?
ok Judy, though if you want me to call you I can now, just accept the offer