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Randy Boman
Randy Boman, Technician
Category: E-Readers
Satisfied Customers: 9256
Experience:  E-Reader Technician
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How do I get my tablet out of safe mode, fire 8in 5 days

Customer Question

how do I get my tablet out of safe mode
JA: What's the make/model of your device? How old is it?
Customer: fire 8in 5 days old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: two days don't know where to start to fix it
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no just to fix my tablet
Submitted: 1 month ago.
Category: E-Readers
Expert:  Randy Boman replied 1 month ago.

Hi,

My name is***** will assist you.

I am sorry to hear that you are having this issue.

This is usually caused by a glitch in the firmware and can be resolved by a forced reboot, then your kindle will work normally again. Slide or press and hold the power switch for 40 seconds, then release.
Please let me know if this works.

Expert:  Randy Boman replied 1 month ago.

did that work for you?

Expert:  Randy Boman replied 1 month ago.

Let me know if this does not work and we can try another solution.

Please reply and let me know if you need any other assistance,

Also, please take a moment to rate my service by choosing one of the stars at the top then click submit.

Thank you!