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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Im not sure how to connect to network, i just bought a new

Customer Question

im not sure how to connect to network
JA: What's the make/model of your device? How old is it?
Customer: i just bought a new one, i had a nook for 4 years, i dont understand yuour question, im not good with this stuff, lol
JA: How long has this been going on? What troubleshooting have you tried?
Customer: since i charged it this morning, it is asking for a network, and nothing is available
JA: Anything else you want the eReader expert to know before I connect you?
Customer: can i usr my password ***** i gave when i purchased this new one?
Submitted: 4 months ago.
Category: E-Readers
Expert:  Randy Boman replied 4 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Your wifi password ***** ***** from your Amazon password.

What is the brand/model of your internet modem?

You can reply to me here by typing in the box below please.