Ask an E-Readers Question, Get an Answer ASAP!
Hi there. My name is*****'m sorry that you're having this trouble. I will do my best to help you resolve it. I'll need to ask a few questions first. Have you created an account with Amazon.com? You will need to do that first. If you do have an Amazon account, please make sure that you are able to login. Please click the link below:
After you have successfully logged in please click on the "Your Devices" tab and tell me what you see there.