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Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 35313
Experience:  Avid repairer and trouble shooter of E-Readers
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I loaded reading fanatic, it slowed my computer down and

Customer Question

I loaded reading fanatic, it slowed my computer down and help me get rid of it.
Betty
Submitted: 7 months ago.
Category: E-Readers
Expert:  Richard replied 7 months ago.

Hi there Betty and welcome

Can you tell me please which version of windows you are using?

Thank you

Customer: replied 7 months ago.
Richard,I have windows seven (7)
\
Betty
Expert:  Richard replied 7 months ago.

Thanks

Close all programs

Click start, type in

system restore

press enter

follow the onscreen steps and perform a restore from a restore point before you installed the program

Once completed it should then be up to speed again

Let me know how you go please.

Customer: replied 7 months ago.
Richard,I need more help. When I type in system restore, and push enter, I get a turn on system restore and I do not know how to turn it on,Betty
Expert:  Richard replied 7 months ago.

Thanks Betty, if it is not turned on then you cannot use this.

Instead, please click start, control panel, programs, uninstall a program

Click on Reading Fanatic and click uninstall

Once uninstalled, restart the computer and tell me how it now operates please