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Ask Dan T. Your Own Question

Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I need help

Customer Question

hello i need help
Submitted: 1 month ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 1 month ago.

Hi,

I'm sorry about the issue. What's the model of your device?

What's the issue with it?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - E-reader Tech replied 1 month ago.

Please stay with me on this web page. Can you please press and hold the Power on / off button on your Kindle Fire HDX 7" tablet for about 30 seconds, then turn it back on and check?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 1 month ago.
ok still nothing frozen on the start up screen wear it says kindlefire
Customer: replied 1 month ago.
modle C9R6QM
Customer: replied 1 month ago.
HELLO
Customer: replied 1 month ago.
are you there?
Customer: replied 1 month ago.
I better not be charged for this no help at all