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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I am trying to register my new Amazon Fire and I keep

Customer Question

I am trying to register my new Amazon Fire and I keep getting a Registration error."The information you entered does not match an Amazon account. Please try again. For help, visit 222.amazon.con/devicesupport".....
JA: What's the make/model of your device? How old is it?
Customer: 2014Amazon fire HD6
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just took it out of the box. Brand new,
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: E-Readers
Expert:  Randy Boman replied 1 month ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

What is your Amazon email address?

You can reply to me here by typing in the box below please.

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