Hi there and welcome
To renew this you must update the details via your computer on your Amazon account.
To do this, please do the below steps.
Visit the page for your account - https://www.amazon.com/manageyourkindle
- Log into using your Amazon account (the same Amazon account you have registered on your Kindle)
On the right side select "Settings"
Under 'Kindle Payment Settings' (first option)
Click 'Edit Payment Method'
Change your credit card details.
Restart your Kindle and it will update
It will then be updated
If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
yes, you change it via your computer online and it updates to the Kindle
Are you able to do the instructions I gave?
It is your email address and your Amazon password, do you remember the password ***** set when you first set up the Kindle?
No, do not do that, as then you cannot register it until you get access to your account
Go here and reset your password *****
Then sign in with this new password
Let me know the results please.