How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask E-Rusty Your Own Question

E-Rusty
E-Rusty, Technician
Category: E-Readers
Satisfied Customers: 5540
Experience:  E-Reader expert. Let me help you with your device.
63817454
Type Your E-Readers Question Here...
E-Rusty is online now
A new question is answered every 9 seconds

I have a new kindle fire. I want to down load my books from

Customer Question

I have a new kindle fire. I want to down load my books from my old kindle but it is broken. my name is patricia
JA: What's the make/model of your device? How old is it?
Customer: very, very old. I don't have it now
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I drop it about 5 years ago and it just stoped.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: I click on the problems I had and , I looked on line and no one knew the answer.
Submitted: 1 month ago.
Category: E-Readers
Expert:  E-Rusty replied 1 month ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  E-Rusty replied 1 month ago.

Hello, my name is Rusty. When you get a new Kindle, your books are stored online. Login with the exact same email and password ***** used to login to your old Kindle account. Your account is still the same, you just have a new tablet. Once you sign in with your Amazon credentials, you will be able to download any book in your library.

In short, the only books on your old Kindle, are backed up on the Amazon server, for people who get new tablets. Let me know if you have any questions.

Related E-Readers Questions