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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I can't get on the web as it says authorizaation problem. I

Customer Question

I can't get on the web as it says authorizaation problem.
JA: What's the make/model of your device? How old is it?
Customer: I just got it the first of September and it is the Kindle Fire 5
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It just happened this am, was fine last night at midnight.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: I kept putting in my password ***** it tries but says the autheriation problem
Submitted: 1 month ago.
Category: E-Readers
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you tell me please which model you have?

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