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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I have followed all instructions three or more times. No

Customer Question

I have followed all instructions three or more times. No result. What next?
Submitted: 6 months ago.
Category: E-Readers
Expert:  Pete replied 6 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 6 months ago.

Richard, what is the make and model number of the device?

What problems are you experiencing?

Customer: replied 6 months ago.
PLEASE!!! May I talk to a human being???
Customer: replied 6 months ago.
I am awaiting a call.
Customer: replied 6 months ago.
when can someone call me?
Customer: replied 6 months ago.
I have spent close to two hours on this and have got nothing other than repeated requests for more money. Please indicate when I can expect a call.
Customer: replied 6 months ago.
I have already stated repeatedly that the problem is with a Kindle model D00900 which is frozen. I have tried all of the reboot procedures I was told to try and tried them several times. PLEASE call.