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Aric
Aric, Technician
Category: E-Readers
Satisfied Customers: 41997
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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I used a credit card for years. The card company changed the

Customer Question

I used a credit card for years. The card company changed the card to Visa. Noe I can't get any purchases. What now?
JA: What's the make/model of your device? How old is it?
Customer: Kindle
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Dont' know
JA: Anything else you want the eReader expert to know before I connect you?
Customer: Well, I can't even get into Amazon.
Submitted: 2 months ago.
Category: E-Readers
Expert:  Aric replied 2 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems.

To change any of your CC information, you need to update your Amazon "One Click Payments" credit or debit card info from a PC or Laptop (NOTE: This can not from the Kindle directly) at the link below:

https://www.amazon.com/gp/help/customer/display.html?nodeId=201252570

Expert:  Aric replied 2 months ago.

Let me know if you need further help. Also, please do click a 3-5 STAR rating for my efforts before you go. That is how I am credited for my efforts by the site.

Expert:  Aric replied 2 months ago.

Please review the answer posted for the solution.