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Aric
Aric, Technician
Category: E-Readers
Satisfied Customers: 43976
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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I need to get it restarted with a new credit card, a regular

Customer Question

I need to get it restarted with a new credit card
JA: What's the make/model of your device? How old is it?
Customer: a regular kindle one of the first ones must be maybe 10 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: what do i do to get the new credit card activated
JA: Anything else you want the eReader expert to know before I connect you?
Customer: No just the simple activation
Submitted: 7 months ago.
Category: E-Readers
Expert:  Aric replied 7 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems.

Expert:  Aric replied 7 months ago.

To change any of your CC information, you need to update your Amazon "One Click Payments" credit or debit card info from a PC or Laptop (NOTE: This can not from the Kindle directly) at the link below:

https://www.amazon.com/gp/help/customer/display.html?nodeId=201252570

Expert:  Aric replied 7 months ago.

If you need further assistance let me know. Before you go, PLEASE DO click at least a 3 STAR RATING, at the top of your screen. That is how I am credited for my efforts by the site. You can follow up any time as needed at no additional cost.

Expert:  Aric replied 7 months ago.

Do you need further help with this?

Expert:  Aric replied 7 months ago.

Hello, I was just following up to see if you needed further help. The site shows that since the question is open that you are still looking for help. Or, if you received the information you were looking for- please kindly RATE my service POSITIVELY to reflect that. Thank you.