I'm sorry about the issue. Can you please slide and hold the power switch for about 45 seconds, then turn it back on and check?
- Is there any power / light? Is there anything on the screen after trying the above step?
Please reply at the box below. Thank you,
If needed, please charge the kindle, and while charging the kindle, please slide and hold the Power switch on the kindle hard this time for about 60 seconds, then turn it back on and check.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,