I'm sorry about the issue. What's the model of your device, such as kindle, nook, ipad, samsung, etc.?
Please reply at the box below. Thank you,
If you have a kindle, please click on the Amazon website below:
, and if prompted, sign in with your email address and your Amazon account password
, then click on Settings near top right, then click on Edit Payment Method
, then click on option Add a card and follow the instructions there in order to add your new card number.
- If there is still any issue, or if you have another device model, please let me know, so I can troubleshoot the issue further
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,