Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
Is this a new or used nook?
Initially, this symptom can indicate several possible issues: an internal hardware failure, a low/faulty battery, or just a simple memory/firmware glitch.
The first step here will be to attempt to reboot the nook. This is done by pressing/sliding and holding the power button for 30+ seconds, then release. Give the nook about a minute to start back up, and let me know if the problem persists, we can then try some further steps.
Do you need more help with this?If so, simply reply back on this page.
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