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Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 31324
Experience:  Avid repairer and trouble shooter of E-Readers
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II want to change my credit card. Kindle paperwhite. over 4

Customer Question

II want to change my credit card.
JA: What's the make/model of your device? How old is it?
Customer: Kindle paperwhite. over 4 yrs old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I ave tried to change it, but the site wont accept the number I was given.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: E-Readers
Expert:  Richard replied 2 months ago.

Thank you

To renew this you must update the details via your computer on your Amazon account.

To do this, please do the below steps.

Visit the page for your account - https://www.amazon.com/manageyourkindle

- Log into using your Amazon account (the same Amazon account you have registered on your Kindle)

On the right side select "Settings"

Under 'Kindle Payment Settings' (first option)

Click 'Edit Payment Method'

Change your credit card details.

Restart your Kindle and it will update

It will then be updated

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you