How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dan T. Your Own Question

Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
Type Your E-Readers Question Here...
Dan T. is online now
A new question is answered every 9 seconds

How to retrieve my password, not sure. I need to add a new

Customer Question

how to retrieve my password
JA: What's the make/model of your device? How old is it?
Customer: not sure. I need to add a new master card number
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just this week I tried to change the password ***** the Kindle but can't really see as the typing is so small
JA: Anything else you want the eReader expert to know before I connect you?
Customer: No just accessing my password ***** card number
Submitted: 25 days ago.
Category: E-Readers
Expert:  Richard replied 25 days ago.

Hi there and welcome

Is this the password ***** unlock the screen on the Kindle or to purchase a book?