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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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My kindle won't connect with Wi-fi, Wi-Fi MAC address:

Customer Question

My kindle won't connect with Wi-fi
JA: What's the make/model of your device? How old is it?
Customer: Wi-Fi MAC address: F0:4F:7C:EF:2B:4A
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Version; KINDLE4.1.3
JA: Anything else you want the eReader expert to know before I connect you?
Customer: NO
Submitted: 2 months ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 2 months ago.

Hi,

I'm sorry about the issue. When did this issue first occur?

What's the model of your internet modem / router device?

Can you please press and hold (or slide & hold) the power on / off button / switch on the kindle for about 45 seconds, then turn it back on. Then go to the Wi-Fi / Wireless option on your kindle, then let me know what it shows there.

Please reply at the box below. Thank you,

Expert:  Viet - E-reader Tech replied 2 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,