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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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How do I clean my storage? kindle fire about 3 yrs, about a

Customer Question

how do I clean my storage?
JA: What's the make/model of your device? How old is it?
Customer: kindle fire about 3 yrs
JA: How long has this been going on? What troubleshooting have you tried?
Customer: about a week everything
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 27 days ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 27 days ago.


I'm sorry about the issue. Were you able to delete anything?

What do you have on your Kindle Fire, such as books, photos, videos, etc.?

Please reply at the box below. Thank you,

Expert:  Viet - E-reader Tech replied 27 days ago.

Besides the Kindle Fire, do you also have a Windows or Mac computer? If yes, when you connect the Kindle Fire to the computer, then open the kindle device on the computer and check?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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