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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I get an APPLICATION ERROR on my screen and it does not

Customer Question

I get an APPLICATION ERROR on my screen and it does not close when I push CLOSE button on this sign
JA: What's the make/model of your device? How old is it?
Customer: I don't really know, I guess I have had it for four years.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It started three days ago. I cannot move any button on the screen
JA: Anything else you want the eReader expert to know before I connect you?
Customer: that's all
Submitted: 1 month ago.
Category: E-Readers
Expert:  MasterFixIt replied 1 month ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

May I have the make and model of your device?

Also its age so I can assit you properly?

Thank you

Tech Michael