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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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This is the support on the back of fire stick......i am

Customer Question

this is the support on the back of fire stick......i am disabled and need help
JA: What's the make/model of your device? How old is it?
Customer: 1 week infinity doesnt want to help
JA: How long has this been going on? What troubleshooting have you tried?
Customer: v is on hdmi i plug in fire stick but keep getting xfinitywifi homepage. i have internet only
JA: Anything else you want the eReader expert to know before I connect you?
Customer: hearing help as well as vision /caption
Submitted: 2 months ago.
Category: E-Readers
Expert:  Richard replied 2 months ago.

Hi there and welcome

First, is the issue you are trying to set up the firestick for first time use?