How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 31233
Experience:  Avid repairer and trouble shooter of E-Readers
32989067
Type Your E-Readers Question Here...
Richard is online now
A new question is answered every 9 seconds

I am trying to order Garth album "The Fence" for $9.99. I

Customer Question

I am trying to order Garth Brooks album "The Fence" for $9.99. I cannot get into my account! I am a new customer and it is asking for my password ***** I cannot get passed this point and I really want this CD. Is there a telephone number for Amazon so I can finish my order. I am spending my wheels for the last 30 minutes.
Please send me an answer asap. Thank you very much.
Sincerely yours,*****
9-18-2016
Submitted: 2 months ago.
Category: E-Readers
Expert:  Richard replied 2 months ago.

Hi there and welcome

Sorry about the delay for a response Rhonda

You are best to call customer service (this is technical service) on(###) ###-####as they can deal with your account issues directly over the phone.

If you would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

Related E-Readers Questions