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Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 18431
Experience:  E-reader expert
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I'm just reading instructions on what to do about activity

Customer Question

Hi, I'm just reading instructions on what to do about activity reader is not responding..
JA: What's the make/model of your device? How old is it?
Customer: Nook Simple Touch about 4-5 yrs old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Started yesteerday. I download books from pubvlic librray through ade
JA: Anything else you want the eReader expert to know before I connect you?
Customer: just help, thanks pearl
Submitted: 9 months ago.
Category: E-Readers
Expert:  Josh replied 9 months ago.

Hi!

Please plug in your Nook and while it is plugged in, hold down the POWER BUTTON for 20 seconds until the Nook restarts.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 9 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  Josh replied 9 months ago.

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.