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Ask Randy Boman Your Own Question

Randy Boman
Randy Boman, Technician
Category: E-Readers
Satisfied Customers: 9264
Experience:  E-Reader Technician
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It says it has the book on too many devices. How do I

Customer Question

It says it has the book on too many devices. How do I determine where that is?
JA: What's the make/model of your device? How old is it?
Customer: where is that info?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just this book that I got. Been playing with it now several weeks. Ive had the device for several years.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: E-Readers
Expert:  Randy Boman replied 2 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Check on the list of registered devices on the Manage Your Kindle page on the website to see how many it shows are registered.

You can check and deregister any extra devices at https://amazon.com/myk

Expert:  Randy Boman replied 2 months ago.

Let me know if that works please...

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