Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems.
Which Kindle do you have here? Paperwhite, Fire, etc.?
No thanks. I cannot take a phone call. That offer is not sent by me, but rather by the site. Another Expert may accept it however. If you need assistance please reply back here to me.
Would be happy to. First things first - Which Kindle do you have here? Paperwhite, Fire, etc.?
Thanks, ***** ***** look...
Click on the link below and follow those instructions in the video. Please note, that EVEN THOUGH you will not be able to read the options, the LOCATIONS of each option, and which selection is in the EXACT SAME LOCATION no matter what language:
If you need further assistance let me know. Also, please do click a 3-5 STAR rating for my efforts before you go. That is how I am credited for my efforts by the site. Please keep in mind rating me does not close the question in any way- it simply ensures I am paid for my time spent trying to help you. You can follow up at any time at no additional cost.
Do you need further assistance with this?
Are you able to follow those instructions in the video please, yes or no?
Hello, I was just following up to see if you needed further help. The site shows that since the question is open that you are still looking for help. Or, if you received the information you were looking for- please kindly RATE my service POSITIVELY to reflect that. Thank you.