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Ask Viet - E-reader Tech Your Own Question

Viet - E-reader Tech
Viet - E-reader Tech, Technician
Category: E-Readers
Satisfied Customers: 34674
Experience:  Troubleshoot issues with E-readers.
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My kindle screen is turned off

Customer Question

my kindle screen is turned off
Submitted: 1 month ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 1 month ago.


I'm sorry about the issue. Please press and hold (or slide and hold) the Power on / off button / switch on the kindle for about 45 seconds, then turn it back on and check.

- After trying the above step, what is showing on the kindle's screen now?

- What's the model of your kindle? Does it have touchscreen?

Please reply at the box below to continue. Thank you,

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