I'm sorry about the issue. Please press and hold (or slide and hold) the Power on / off button / switch on your kindle for about 45 seconds, then turn it back on and check.
- After doing the above step, what is showing on the kindle's screen, if any, now?
- Is there any power / light?
- What's the model of your kindle? Does it have touchscreen?
Please reply at the box below to continue. Thank you,
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