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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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My card has been cancelled that you have on file. i need to

Customer Question

my card has been cancelled that you have on file. i need to change my credit card number for you
JA: How long has this been going on?
Customer: since today.
JA: What troubleshooting have you tried?
Customer: none--i hope you can do it for me
JA: The eReader expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 2 months ago.
Category: E-Readers
Expert:  Randy Boman replied 2 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

I can do that for you. I will need to connect to the screen on your computer.

Are you on your computer now?