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My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
Sometimes this is caused by a glitch in the firmware and can be resolved by a forced reboot, then your kindle will work normally and connect to the computer again. Slide or press and hold the power switch for 40 seconds, then release. Then check. Let me know if it works please.
Did that work for you?