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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I need my kindle reset according to a message on my kindle

Customer Question

I need my kindle reset according to a message on my kindle
Submitted: 3 months ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 3 months ago.

Hi,

I'm sorry about the issue. What's the model of your kindle?

Does it have touchscreen?

What kind of password ***** ***** asking for? Please tell me everything showing on the kindle's screen.

Please reply at the box below. Thank you,

Expert:  Viet - E-reader Tech replied 3 months ago.

When the kindle prompts to reset, can you please reset?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,